SUCCESS STORIES
Baltimore VA Medical Center Enterprise Video Surveillance Modernization
Client: U.S. Department of Veterans Affairs (VA)
Location: Baltimore VA Medical Center - Baltimore, Maryland
Services
- Enterprise Video Surveillance
- Physical Security Modernization
- Systems Integration
- Infrastructure Deployment
- Training & Support
Overview
The Baltimore VA Medical Center required a modern, enterprise-grade video surveillance solution to strengthen campus-wide security, improve situational awareness, and support the safety of patients, staff, visitors, and federal assets. Existing surveillance infrastructure included aging and non-operational equipment that limited visibility and reduced overall security effectiveness.
To address these challenges, the Department of Veterans Affairs selected GMC TEK, LLC to design, deploy, and commission a comprehensive enterprise video surveillance system across the medical center's multi-building healthcare campus.
The Challenge
The Solution
The deployment provided surveillance coverage across:
- Parking Facilities
- Building Entrances and Exits
- Interior Corridors
- Stairwells
- Clinical Areas
- Public Spaces
- Exterior Perimeter Locations
Advanced Capabilities Delivered
The new security platform includes:
- License Plate Recognition (LPR)
- Intelligent Video Analytics
- 360-Degree Surveillance Cameras
- Object Detection
- Loitering Detection
- Camera Tampering Alerts
- Advanced Video Search Tools
- Enterprise Video Management
- Centralized Monitoring and Recording
These capabilities provide security personnel with enhanced visibility, faster incident response, and improved investigative support throughout the medical center campus.
Project Highlights
- 380 Enterprise Surveillance Channels
- 8 × 128TB FIPS-Compliant Network Video Recorders
- 150+ Legacy Surveillance Components Removed
- Campus-Wide Multi-Floor Deployment
- Advanced Analytics License Plate Recognition & Intelligent Monitoring
- End-to-End Delivery Integration, Testing, Training & Commissioning
- Operational Readiness VA Police Training and System Handover
Results:Â
The modernization significantly enhanced security operations by improving situational awareness, expanding surveillance coverage, and strengthening investigative capabilities. The project was successfully delivered within a complex healthcare environment while maintaining operational continuity and supporting the VA's mission to protect patients, staff, visitors, and critical assets.
Business Impact
Enterprise Data Protection & Disaster Recovery Modernization
Client:Â U.S. Department of Veterans Affairs (VA)
Office of Information & Technology (OIT)
Location: U.S. Department of Veterans Affairs (VA)
Services ProvidedÂ
- Enterprise Data Protection
- Backup & Recovery Solutions
- Disaster Recovery Modernization
- Cloud Backup & Recovery
- Cyber Recovery & Resilience
- Enterprise IT Infrastructure Support
- Systems Integration
- Technical Consulting & Training
- 24×7×365 Technical Support
- Program Management
Overview
The U.S. Department of Veterans Affairs (VA) relies on mission-critical systems and data to support healthcare services and benefits for millions of Veterans nationwide. To strengthen enterprise resilience and ensure business continuity, the VA required a secure, scalable, and highly available data protection platform capable of supporting large-scale backup, recovery, and disaster recovery operations across its nationwide infrastructure.
GMC TEK was selected to support the VA's enterprise Commvault environment, delivering advanced cloud-based backup, recovery, and cyber resilience capabilities across VA Medical Centers, VistA Data Centers, and non-VistA Data Centers. The program provides centralized protection for more than 4 petabytes of enterprise data, helping ensure the availability and recoverability of critical systems supporting Veteran care.
The Challenge
As one of the nation's largest healthcare organizations, the VA manages vast amounts of sensitive and mission-critical data distributed across enterprise environments nationwide. The agency required a modern data protection solution capable of:
- Protecting mission-critical healthcare and business systems
- Standardizing backup and recovery operations across the enterprise
- Improving disaster preparedness and cyber resilience
- Supporting rapid recovery from outages or cyber incidents
- Managing large-scale data protection requirements
- Ensuring continuous availability of critical services
The solution needed to provide enterprise-grade scalability, automation, security, and recovery capabilities while supporting the VA's long-term modernization strategy.
The Solution
GMC TEK delivered and supports an enterprise-scale data protection and disaster recovery solution built on advanced Commvault technologies.
The solution includes:
- Commvault Cloud Backup & Recovery
- Cloud Air Gap Protect
- Cloud Auto Recovery
- HyperScale X Architecture
- Enterprise Backup & Recovery Management
- Disaster Recovery Automation
- File Replication & Data Protection
- Advanced Monitoring & Reporting
In addition to technology deployment and support, GMC TEK provides consulting, training, proactive monitoring, and Enterprise Elite Success Services with 24×7×365 technical support and accelerated response for critical incidents.
Key Features
- 4+ Petabytes Enterprise Backup & Recovery Capacity
- VA-Wide Support Medical Centers, VistA Data Centers & Enterprise Systems
- 24×7×365 Operations Around-the-Clock Technical Support
- Cloud Resilience Air-Gapped Protection & Automated Recovery
- Cyber Recovery Readiness Advanced Data Protection & Disaster Recovery
- Enterprise Architecture Commvault HyperScale X Platform
- Proactive Monitoring Advanced Reporting & Performance Management
- Multi-Year Program Base Period Plus Four Option Years
Project Highlights
- 380 Enterprise Surveillance Channels
- 8 × 128TB FIPS-Compliant Network Video Recorders
- 150+ Legacy Surveillance Components Removed
- Campus-Wide Multi-Floor Deployment
- Advanced Analytics License Plate Recognition & Intelligent Monitoring
- End-to-End Delivery Integration, Testing, Training & Commissioning
- Operational Readiness VA Police Training and System Handover
Results:Â
The solution provides a secure and resilient foundation for protecting critical VA systems and data across the enterprise.
Key Outcomes
- Protected more than 4 petabytes of enterprise data
- Enhanced disaster recovery and cyber recovery readiness
- Improved backup and recovery standardization across VA environments
- Strengthened data resilience for mission-critical systems
- Increased operational continuity and risk reduction
- Delivered enterprise-wide support for healthcare and benefits operations
- Enabled rapid response through 24×7×365 technical support
Business Impact
By supporting one of the largest enterprise backup and recovery environments in the federal government, GMC TEK is helping the Department of Veterans Affairs strengthen operational resilience, improve cyber preparedness, and ensure continuity of services that support Veterans nationwide.
This engagement highlights GMC TEK's ability to successfully deliver large-scale cloud, cybersecurity, and data protection solutions for complex federal environments. Through technical expertise, strategic partnerships, and a commitment to mission success, GMC TEK continues to help federal agencies modernize critical infrastructure while protecting the information systems that citizens depend on every day.